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Town-Country United Bank

Online Banking Profile Removal

Town-Country United Bank allows users of the TCUB mobile banking applications, as well as online banking through website sign-on, to request removal of their online banking profile. Please follow the steps below to request the removal of your online banking profile:

  • Log in to your online banking account via the Town-Country United Bank website or mobile application
  • Navigate to “Messaging”
  • Select “General Questions” as the subject
  • Request removal/deletion of your online banking profile in the body of the message

Important information regarding data retention below:

TCUB retains all account information (except for bill pay and transfer history) for 6 days after the online profile is removed. This is for recovery of data and setting preference in the case that the profile is recreated within that span of time. After 6 days, all previous data and setting for the online profile will be lost.